During the festive period, some of our support options will be operating reduced opening hours.  We’ve attached a summary of changes below but please note that if in doubt, our fastest response is available by submitting a support ticket from your Valcato Account.  All times below are in GMT.

Telephone Support
24th December – 10am-10pm
25th December – 10am-8pm
26th December – 10am-8pm
27th – 30th December – 10am-10pm
31st December – 10am – 8pm
1st January – Midday – 10pm

Live Chat Support
As usual schedule, but closed on Christmas Day, Boxing Day and New Years Day.

Ticket Support
As usual schedule.

Please rest assured that our on-site datacentre team will be available and proactively monitoring services 24/7 throughout the festive period. 

We’d like to take this opportunity to wish all of our clients a very happy holiday season and a prosperous new year.  Thank you for your custom, we look forward to continuing to provide award winning hosting solutions for you and your business in 2014.