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Changing Password

We recommend that you change your passwords once a month to prevent unauthorised access to your account. It is important that you choose a secure password, our system will not let you use an insecure one, a good password:

  • Is between 5 and 12 characters long,
  • Starts with a lowercase letter,
  • Is a combination of both letters and numbers,
  • Is not a dictionary word.

To change your Account Control Password:

  1. Login to the Account Control Panel and click “My Info”.

Click My Info

  1. Click “Change My Password”

Click Change My Password

  1. Enter your new password and confirm it, then type your current password and click “Update”

Enter new password

  1. You will be taken to the Client Information page, you are finished!

Confirmation Screen

Documentation