Email Sending Issues

November 30, 2011 14:43 UTC (closed)
Servers: SRV2

Users may currently be experiencing issues sending emails to addresses with certain providers, particularly Yahoo and Verizon. It would appear these providers have incorrectly blacklisted the server IP as a spam source which may result in delivery failures such as:

"retry time not reached for any host after a long failure period"

We are waiting on these individual email providers to rectify the error. In the meantime we have taken remedial action at our end to try and mitigate the effects. We apologise for the inconvenience.

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