Domain Name Technical Issues

March 11, 2009 18:52 UTC (closed)
Servers: valcato.com

Our primary domain name provider is currently experiencing a major hardware failure that has necessitated replacement of said hardware and restoration of data. Some customers, mainly with .uk and .ca domains are not affected.

During this time customers will not be able to manage their domain names and any new orders will not be processed until the issue is resolved. Your websites will continue to function as normal.

Our supplier is doing everything to bring the system up as soon as possible and we will update this notice as we receive more information. Please accept our apologies for the inconvenience.

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Updates

March 12, 2009 01:27 UTC

The data restoration process is taking longer than anticipated and the system is now expected to be up at around 08:00 AM GMT.

March 12, 2009 09:36 UTC

The technical issue at our supplier has been resolved, we are now closing this notice.