Support email delays
July 20, 2010 11:46 UTC (closed)
Servers: valcato.com
We are currently experiencing problems receiving support requests by email -- this includes new requests and replies to existing requests. Customers should log into the Account Control Panel and create or update support tickets directly instead of using email until this is resolved.
Only emails that are sent to our support email addresses are affected, so customers will continue to receive messages sent by us as normal.
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Updates
July 23, 2010 07:53 UTC
Messages sent to our support email addresses should now reach us as normal.