Notice Archive for SH3
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Software Updates (July 2010) - Includes reboot
July 5, 2010 16:08 UTC (closed)
Servers: SH1, SH2, SH3
We'll be performing routine software updates on all three servers on Tuesday, July 13, 2010, beginning at 1400 UTC. We will need to reboot the servers at the start of this work, meaning each server will be unavailable for approximately ten minutes. We do not anticipate any other down time, though visitors may notice that web pages load a little slower than usual while this work is carried out.
Software Updates (June 2010) - Includes reboot, Django 1.2
June 6, 2010 16:53 UTC (closed)
Servers: SH1, SH2, SH3
We will be performing routine software updates on Sunday, June 13, 2010 starting at 1500 UTC. This will include one update which will require the servers to be rebooted during which time all services will be unavailable -- this typically takes ten to fifteen minutes for each server.
We will also be updating Django to version 1.2.1. Customers who use Django should review the Django 1.2 release notes at http://valca.to/django12 as this update includes backwards-incompatible changes. Any customers who need to stay on Django 1.1 can install their own copy of Django in their home directories -- customers who would like assistance doing this should contact us before Friday, June 11, 2010 and we will be happy to install it for you.
Secure FTP Connections Required After June 8th
June 4, 2010 15:08 UTC (closed)
Servers: SH1, SH2, SH3
Customers who use FTP to upload files to their web sites will be required to connect using SSL/TLS from June 8, 2010. This is an important security measure to prevent passwords being compromised by eavesdroppers. Most modern FTP clients should support this kind of connection, and it should just be a case of selecting the appropriate option in the software.
Customers who currently use an FTP client which does not support encrypted connections should consider one of the following free FTP clients:
Customers can also use SSH, WebDisk or the cPanel file manager instead of FTP.
Software Updates (May 2010) - Includes major cPanel update
April 24, 2010 14:22 UTC (closed)
Servers: SH1, SH2, SH3
We will be installing software updates on Monday, May 3, 2010 starting at 1400 UTC. This includes an operating system update which will require the servers to be rebooted, meaning they will be temporarily unavailable for approximately ten minutes.
We will also be updating cPanel to version 11.25, which includes many new features and improvements which our customers should find useful. (Details of the new features will be posted to our blog after the update is performed.) Because of the size of this cPanel update, it will take much longer than normal for everything to be installed. We don't currently have an estimate for how long this will take, but we will post updates to this notice while we work.
Reboot for security update
March 24, 2010 11:57 UTC (closed)
Servers: SH1, SH2, SH3
We will be rebooting all three servers for a security update, tomorrow starting at 1500 UTC. Each server will be unavailable for approximately 10 minutes.
Software Updates (February 2010)
February 5, 2010 14:46 UTC (closed)
Servers: SH1, SH2, SH3
We will be performing our routine monthly software updates on Thursday, February 11, 2010 at 1000 UTC. There should be no disruptions to services during this work.
Reboot for Security Update
January 23, 2010 16:19 UTC (closed)
Servers: SH1, SH2, SH3
We'll be rebooting all three servers tonight starting at 2200 UTC in order to apply a security update. Each server will be unavailable for approximately 10-15 minutes.
High loads on SH3
January 22, 2010 16:02 UTC (closed)
Servers: SH3
We are currently investigating extremely high loads on SH3, which is affecting server availability.
Advance notice: PHP 5.3 and Magic Quotes
January 21, 2010 14:53 UTC (closed)
Servers: SH1, SH2, SH3
This is advance notice that soon we will be updating PHP to the latest release of PHP 5.3 (we currently run the latest release of PHP 5.2). PHP 5.3 is not fully compatible with code which was written for PHP 5.2, so it is important that you make sure any PHP scripts you're using will work with PHP 5.3 before this update is performed -- in most cases people will find that their scripts are already compatible, but we strongly advise all customers to make sure that this is the case for them. A full list of the incompatible changes in PHP 5.3 can be found at: http://valca.to/php53
We will also be disabling PHP's Magic Quotes feature at the same time, as this feature has been deprecated by the PHP developers and is due to be removed completely in a future release. For now, customers who still need this feature can re-enable it by following the instructions for creating a custom php.ini file at http://valca.to/phpini -- however, we recommend against relying on the Magic Quotes feature where possible.
A precise date and time for these changes will be announced closer to the time, but this is provisionally scheduled for the afternoon of March 13, 2010.
Software Updates (January 2010)
January 5, 2010 16:40 UTC (closed)
Servers: SH1, SH2, SH3
We will be performing our routine monthly software updates on Saturday, January 9, 2010 at 1500 UTC. There should be no disruptions to services during this work.
Reboot for Security Update
December 16, 2009 18:08 UTC (closed)
Servers: SH1, SH2, SH3
A security update is available which requires a reboot, so we will be rebooting all three servers tonight starting at 2200 UTC. Each server will be unavailable for approximately 10-15 minutes.
Software Updates (December 2009)
December 5, 2009 14:57 UTC (closed)
Servers: SH1, SH2, SH3
We will be performing our monthly software updates on Saturday, December 12, 2009 at 1500 UTC. We are not expecting there to be any disruptions to service while this work is carried out.
Software Updates (November 2009)
November 10, 2009 21:54 UTC (closed)
Servers: SH1, SH2, SH3
We will be performing our regular software updates on Saturday, November 14, 2009 starting at 1600 UTC. We have allocated two hours for this work, and we do not expect there to be any disruption to service while this is carried out.
Server reboot
November 4, 2009 09:26 UTC (closed)
Servers: SH1, SH2, SH3
All three servers will be rebooted, starting at 1200 UTC, to apply a security update. Each server will be unavailable for approximately ten minutes.
Connectivity problems affecting visitors in Europe
October 22, 2009 13:59 UTC (closed)
Servers: SH1, SH2, SH3
Our service provider is reporting that visitors located in Europe may currently be experiencing problems connecting to their network. They are working on the problem, and we will update this page when this has been resolved.
Server reboot
October 7, 2009 16:57 UTC (closed)
Servers: SH1, SH2, SH3
We'll be rebooting all three servers tonight starting at 2300 UTC to apply a security update. Each server will be unavailable for approximately ten minutes.
Software Updates (October 2009)
October 7, 2009 16:51 UTC (closed)
Servers: SH1, SH2, SH3
We'll be performing our regular software updates on Saturday, October 17 at 1400 UTC; we have allocated a total of three hours for this work to be completed. There should be little to no disruption to service during this work.