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  • 15 Mar

    Secure email connections required from April 2014

    Secure email connections will be required for all shared hosting customers starting next month. From then onwards it won’t be possible to log into your email account via SMTP, POP3, or IMAP if you’re not using a secure connection. We’re making this change to help ensure your accounts remain secure from unauthorised access. Using a secure connection makes it much harder for potential attackers to obtain your password by eavesdropping on your connections, especially if you’re accessing your account from a public place or via a mobile phone.

    All major email clients support secure connections and most email clients use them by default, so there’s a good chance your connections are already secure. It’s possible you may be using an insecure connection without realising it, however, so it’s a good idea to take the opportunity now to make sure secure connections are enabled in your account settings. If not you should be able to enable them just by ticking the SSL or TLS option. There’s no need to wait until next month to make the change; check your settings now to ensure you don’t experience any problems accessing your account next month.

    If you’re unsure if you’re already using secure connections and would like help checking your email client’s settings, get in touch with us and we’ll be happy to help.

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