Our 2019 Customer Survey is Live!

Millions registered, people are queuing around the block in freezing temperatures, ballots are being cast and hundreds of volunteers are working tirelessly to collate the results – it can only be one thing; the annual Valcato Internet Customer Survey!

That’s right, our favourite Winter tradition is back and this time we’re asking for your thoughts on a range of new services and features, as well as allowing you to pass your verdict on our new design and Valcato Account software.  I know I say this every year, but every response really does matter – take 2019 for example, as a direct result of feedback submitted during our 2018 survey, we’ve:

  • Opened a new location in Dallas TX
  • Replaced our Shared Hosting servers with powerful new hardware
  • Added lightning fast SSD drives to our new Shared Hosting servers
  • Launched 24/7/365 Live Chat and Telephone Support

I’ll be honest – I often duplicate last year’s questions and use them as a base to create a new survey, but this year the sheer amount of “should we do this?” questions I had to remove because we’ve gone ahead and done them was a real testiment to the fabulous feedback we received, and this year we’re offering up even more new ideas and services for you to rate and review.

Your time is valuable.  I’ve taken the survey myself (and recommended myself for a pay rise) and it should take no longer than 8 minutes of your time, but time is money, so we’ll be choosing one response at random on February 1st and the lucky winner will receive a $50/£50 Amazon Gift Card with our compliments.  Two runners up will also receive a $20/£20 credit to their Valcato Account which can be used to pay for existing services or purchase exciting new ones – the choice is yours.

Take the Survey for your chance to win – Click Here to Begin!!

Thanks again for using Valcato Internet, I really do appreciate the trust you have placed in our team and we look forward to working with you for many years to come!