COVID-19 Update

Mar 18, 2020

Here at Valcato Internet we’ve been watching the global response to the COVID-19 pandemic closely. While we don’t currently expect any interruption to our services as a result, we’re taking sensible steps to protect our team, partners and clients as best we can.

The majority of our UK team are home-based and distributed across the country. We’ve taken additional precautions at our support centre in Staffordshire as well as our Milton Keynes data centre, such as installing additional hand washing points and thoroughly disinfecting common touch points such as door handles, computer keyboards and building access control systems.

Our US based support team and data centres in Dallas and Chicago have taken similar measures, and we are in close contact with our colleagues so that we can be kept up to date on the situation as it continues to develop.

We’re Here to Support You

As this developing situation continues to be a source of worry for millions of small businesses across the globe, your website will be a powerful tool to enable you to trade remotely and keep in touch during any possible periods of isolation or lockdown. If you are experiencing financial hardship as a result of the COVID-19 pandemic, please contact our friendly team as soon as possible; we will be happy to adjust your account to defer billing or offer a payment holiday while you get back on track.