Articles

.tel Domain Name FAQs

.tel is a unique domain name as it acts as a kind of internet telephone directory; you can...
.uk Domain Name Transfer Help

Transferring a .uk domain name can be a bit confusing if you've never done it before. This page...
.uk Transfer away from Valcato

We're sorry that you have decided to leave us and we'll be sad to see you go, if there's anything...
Can I transfer my domain?

There are certain circumstances where you cannot transfer your domain to or from us:You have a...
Can't create .ru addon domain

You may find that you are unable to create addon .ru domain names, receiving an "Error from park...
Changing Nameservers

Nameservers tell your domain name where your website is, and so it is important that you set...
Domain Name Renewal

If you registered your domain name through us we will email you 60, 50, 40, 20 and 10 days before...
Domain Name Transfer Help

.uk domain names have a different transfer process, please refer to the article .uk Domain Name...
Help! I forgot to renew my domain (Renewal Grace Period)

If you failed to renew your domain name before it reached the expiry date you are in luck, you...
How do I cancel my domain?

Domains cannot be cancelled immediately but they can be left to expire, to do that: Click...
How do I manage .tel domains?

Upon registration of a .tel domain, the login details will be emailed to you. However if you...
I can't change my contact info or nameservers

If changes to your WHOIS contact details or nameserver changes don't seem to be taking effect or...
I've received a letter about renewal

We have received reports from customers that they have received a letter regarding the renewal of...
It is not possible to change the registration on a UK domain

When attempting to update the contact details on a .uk domain, you encounter the following error:...
My .uk domain shows unavailable for registration

If when checking the availability of your .uk domain our domain checker is showing it is...
Non-standard expiry

Some domain names do not adhere to the standard expiry rules, the exceptions are outlined below:...
Obtaining EPP Code

The EPP Code is basically a password for a domain name, it is a security measure to ensure you...
Registering Nameservers

If you wish to use your domain name as a nameserver (in the same way that our domain...
Transfer away from Valcato

.uk domain names have a different transfer process, please refer to the article .uk Transfer...
Verify the accuracy of Whois data Email

Six months after registering a domain name with us you will receive an email with the subject...
What is an IRTP Transfer Lock?

Introduction The Inter-Registrar Transfer Policy (IRTP) defines the process for transferring...
What's ID Protection?

Legally you must provide your real name, postal address, phone number and email address when...
Whois Data Verification

As per the Whois Data Accuracy Specification introduced by Internet Corporation For Assigned...