Categories
Information about the backups options available to you
An explanation of common error messages and how to resolve them
Useful tid-bits of information about our servers and hosting in general
If you are experiencing any problems these articles will help identify the cause
Guides for troubleshooting and resolving common Wordpress errors
Articles
When connecting to anonymous FTP it is necessary to use a username:anonymous@example.comReplace...
If you have sent a mass email (mailing list etc) and had emails returned with a message that your...
We have disabled the error log function in cPanel because it contains a quirk that causes it not...
PostgreSQL 9.2 is available on some of our shared hosting servers, but not all. If you'd like to...
Some ISPs block their customers from accessing other ISPs mail servers, in an attempt to stop...
Webmail uses a secure connection and many proxy filters used in offices and schools block them....
cPanel uses a secure connection and many proxy filters used in offices and schools block them. If...
Due to a limitation in cPanel it is not possible to restore a database that is larger than 2Mb in...
It is possible to connect to your MySQL database remotely. First you will need to allow the IP...
Please note: If you've previously set up a Django app using our old instructions, please see...
Sometimes when you log into SSH, you might notice that some commands or files (such as the error...
The default version of Python installed is 2.4, however version 2.6 is also available. To use...
Secure POP3 is on port 995Non-secure POP3 is on port 110Secure SMTP is on port 465Non-secure SMTP...
The majority of our customers don't go near their disk space or mailbox limits, but if you do we...
For security reasons we run suPHP, this means that the highest CHMOD value available on...
Easy!/usr/bin/
Easy! /usr/bin/perl
Easy! /home/username/public_html Be sure to replace username with your cPanel Username.