By default we will send you an uptime report for your server every Monday and on the 1st of each month. If you wish to opt out of either of these emails at any time, just create a ticket to the managed server department.
The email address these reports, and downtime notifications are sent to cannot be updated via your Valcato Account. If you need to change the address, again create a ticket to the dedicated server department.
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Registering Nameservers
By default servers are configured to use our DNS cluster. If you'd rather run your own DNS server...
Creating an Account
When your server is first activated it won't have any websites set up, you need to create the...
Managing Websites (cPanel)
Once you have created an account on your server, you (or your customer) can then login to cPanel...
A visitor can't access my server
If a visitor is reporting difficulty viewing websites on your server it is possible they have...
Security Certificate Error
Accessing WHM or cPanel may produce an error message stating that there is a problem with the...
