Throughout our website we use the international standard date format yyyy/mm/dd. So for example 2008/12/03 represents the 3rd of December 2008.
We hope this avoids the confusion between the British and American date formats.
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Can I change my payment date?
You will automatically be charged on the anniversary of your account, if you are frequently...
Can I have a second account?
Yes, you can have as many accounts as you like. You can even manage them all through your current...
How do I cancel my account?
We're sorry that you have decided to leave us and we'll be sad to see you go, if there's anything...
Insufficient funds in my bank account
If your credit/debit card payment failed because you needed to add funds to your bank account,...
My credit/debit card has expired
It is your responsibility to ensure that you update your credit card information when it expires....
