Because Choosing A New Host Shouldn't Be A Leap Of Faith
Ever since we launched our Website Switch Guarantee, we've heard from countless new adventurers about their experiences with other hosts. We like to do things a little differently around here, and to prove it, we've put several guarantees in place so that you can try us out with no risk.
If you'd like to ask for further details on any of our guarantees, please use the Live Chat link in the corner of each page to chat to our team.
Network Uptime Guarantee
We guarantee our network services and connectivity will be available 100% of the time. We are able to offer this due to the total redundancy of every component, if one part fails there is at least one to take its place.
We do make an exception for scheduled maintenance which we will announce in advance.
Platform Uptime Guarantee
We guarantee that your hosted site(s) will be available for a minimum of 99.9% of the time.
If the uptime figure drops below this level we will refund you for the downtime. You can view live uptime figures on our server status page. The only exception to the guarantee is in the case of server maintenance, which will be scheduled in advance.
Absolutely No Overselling
Some companies try to save money by squeezing as many customers as they can onto fewer servers; this is known as overselling and is not something practiced by us.
We guarantee that the resources available (such as processing power and storage space) will always exceed the capacity required by our users.
Loyalty Reward Guarantee
We guarantee we’ll treat you well once you’ve joined. All our special offers are available to existing users as well as new customers, and our Valcato VIP scheme offers a great rate on new hosting plans and is exclusive to our existing users.
We update our hosting plans from time to time, and you can request to upgrade to these at any time.
100% Happiness Guarantee
If for any reason you’re not completely and utterly happy with your web hosting account within the first 30 days of service we will give you your money back - every penny of it.
No quibbles, no paperwork, no admin fees, no hassle.
We're With You - Every Step Of The Way
Cast iron guarantees can only go so far in influencing your decision to join us; the ultimate decision is yours.
At Valcato Hosting, we're family, and we'd love to invite you to join our happy family today. If there's anything we can help you with or any concerns we can address before you join up, please don't hesitate to contact one of our team, we're always online and ready to help.
Need help from a hosting expert? Call our award-winning support team