World-class support,
the way it should be.

We're always here and we're always online.  Our friendly team are always standing by to assist - no job is too big, no question too small!

How Can We Help You Today?

Our team is standing by to assist 24 hours a day, every day so no matter what you need or when you need it, we're always here to lend a helping hand.  So that we can connect you with the right person, select from some common questions below and we'll be more than happy to help!

Frequently Asked Questions

We've compiled a list of the most common questions we get asked about our services - everything from hosting features to domain registration.

Browse Our Knowledgebase

We've built our customer Knowledgebase over 20 years to contain helpful step by step guides on everything from transferring a domain to installing WordPress.

Live Chat

Quick answers to quick questions - perfect for a helping hand getting started, or basic technical queries.
Click the chat button in the corner of this page to get started.

Submit A
Support Ticket

Existing customer with a more advanced technical question? Perhaps you need a hand in diagnosing an issue or investigating a problem - open a ticket and we'll be pleased to assist.

Our Support Pledge

We've Got Your Back

Our simple guarantee to do what's right

Even if you never need to contact our team, you can rest assured that we're busy working away in the background to ensure that your site stays safe and secure

We'll Always Be Here

The Internet never sleeps, so neither do we.

If you do need to contact us, we guarantee that we'll have helpful, friendly and qualified staff available to assist all day, every day, for as long as you need us.